Since the novel coronavirus (COVID-19) was first identified as a public health concern, our talented teams across the country have worked diligently to be prepared and respond to the evolving situation in each community we serve. This includes taking the necessary steps to ensure we are able to provide quality care and protect the health and safety of the patients, employees, providers, volunteers and visitors who enter our facilities.  


Today, we are continuing to leverage the effective processes and plans we have in place year-round to manage and treat infectious diseases of all kinds, including COVID-19. In addition, as leaders in the industry, we follow guidance from the Centers for Disease Control and Prevention (CDC), collaborate with academic medical centers and other clinical and research partners, and work closely with local and state health departments in each of our markets to stay informed of the latest COVID-19 trends nationwide. 


As the prevalence of COVID-19 fluctuates across the country, our focus continues to be on protecting our patients, our people and our communities. A few of the important steps we are taking include (but are not limited to): 


  • Adhering to stringent infection control protocols, including ensuring that our staff have access to the appropriate personal protective equipment (PPE) like masks, gloves, gowns and eye protection;  
  • Maintaining rigorous cleaning and disinfection protocols to ensure safe care settings; 
  • Regularly assessing critical supplies, such as PPE, medications, blood, space and staffing to adequately care for those we serve;  
  • Offering telehealth (televideo and telephonic) visits, when clinically appropriate, to connect patients and providers in an effort to further reduce the spread of illness while still meeting our patients’ health needs. 

We are continuing to carefully monitor the situation with COVID-19 and will adapt our operations and protocols as necessary to ensure we are meeting the needs of those we are privileged to serve and advancing our mission of Making Communities Healthier. 


For more information about COVID-19, please visit