Executive Patient Safety Rounds
LifePoint encourages hospital executives and board members to set aside dedicated time to engage with staff and physicians about quality and patient safety by walking the halls and making rounds. Doing so ensures that issues are resolved and feedback is provided to frontline staff in a timely manner. To date, all of our hospitals have implemented Executive Patient Safety Rounds.
Bedside Shift Reporting
100% of LifePoint facilities have implemented bedside shift reporting, a practice that involves transferring care from one nurse to another – while also engaging the patient in discussions about their health, progress and treatment plan – right at the bedside. Bedside shift reporting helps ensure clear communication, reduce the risk of errors and maintain consistency of care during shift changes.
Patient and Family Advisory Councils
In addition to LifePoint's national Patient and Family Advisory Board, a number of our hospitals have established their own Patient and Family Advisory Councils to ensure the patient voice is heard at the local level. These councils bring together patients who have received care at the hospital, family members and hospital leaders to discuss ways to improve the patient experience and help empower patients to take an active role in their health.
Our hospitals play an important role in bringing together key community partners to help enhance the overall health and well-being of those we serve. Once patients leave the hospital, it is important to have a strong and coordinated system of support and resources to help them overcome barriers to recovery and avoid being readmitted. That's why we launched community coalitions in select communities in 2015 to help build a culture of safety through collaboration beyond the walls of the hospital.