About the LifePoint National Quality Program
Quality demands constant attention, constant communication and constant change and improvement. We created the LifePoint National Quality Program in collaboration with Duke University Health System to ensure consistent, high standards of quality and patient safety across our organization. The program focuses on three fundamental priorities, while always keeping patient and family engagement at the center:
- Leadership that empowers people
- Proven systems of performance improvement and
- An organization-wide culture of safety.
The program utilizes both qualitative and quantitative measures to create a more complete picture of quality care and patient safety at our facilities. Learn More.
Duke LifePoint Quality Affiliate Designation
Celebrating successes is crucial to sustaining a strong culture of safety. A key component of the LifePoint National Quality Program is recognizing facilities that have successfully implemented programs and processes to achieve the highest standards of care. Facilities that have demonstrated a capacity to continually and measurably improve quality and patient safety are named Duke LifePoint Quality Affiliates. The designation requires a rigorous process and is ultimately voted on by top leaders at Duke and LifePoint.
History of the Program
The LifePoint National Quality Program is one aspect of LifePoint's long-standing relationship with Duke. Our organizations' affiliation began in 2005 when LifePoint acquired a hospital that had a heart affiliation with Duke.
Fueled by LifePoint's and Duke's shared commitment to quality care, this collaboration has expanded and evolved throughout the years, leading to the creation of the Duke LifePoint Healthcare joint venture and Duke's involvement in LifePoint's Hospital Engagement Network (HEN) contract with the Centers for Medicare & Medicaid Services (CMS) from December 2011 to December 2014.
The formation of Duke LifePoint Healthcare and our HEN success inspired the creation of the LifePoint National Quality Program in 2014, institutionalizing a proven approach to quality and patient safety excellence across LifePoint.
John M. Eisenberg Patient Safety and Quality Award
The National Quality Program received the John M. Eisenberg Patient Safety and Quality Award for Local Level Innovation in 2017. The Eisenberg Awards honor the late Dr. John M. Eisenberg, a leader in healthcare quality improvement who led the Agency for Healthcare Research and Quality and was a founding member of the National Quality Forum's board of directors. The awards are given each year by the National Quality Forum and The Joint Commission to recognize major achievements in healthcare quality and patient safety. LifePoint is the first for-profit health system to receive an Eisenberg Award.
You can read more about the National Quality Program in the July 2018 issue of The Joint Commission Journal on Quality and Patient Safety.