Giving Quality a Voice

Quality is rooted in our mission of Making Communities Healthier. To us, quality is more than just a set of clinical criteria – it is a way of life that permeates every level of the organization. It incorporates how we care for patients, how we ensure the health and safety of our employees and how we contribute to the health of our communities.

Quality Listens

Our goal is to keep patients and their families at the center of every conversation, every decision and every treatment plan. We have implemented leading practices at our hospitals to help ensure that our patients' voices are heard and valued.

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hospital staff and providers walking down the hallway

Quality Speaks Up

We know that effective communication is key to fostering learning environments where open and honest conversations about quality and safety are not only valued, but expected. We encourage every person to speak up and provide opportunities to make sure all voices are heard.

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Quality Never Stops

We believe that quality is a journey – not a destination. We continuously work to improve patient care, enhance safety and satisfaction, exceed standards and expectations, and strengthen our position as a healthcare leader.

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National Quality Program

The LifePoint National Quality Program, in collaboration with Duke University Health System, serves as the enduring framework and foundation for LifePoint Health's strategic approach to improving quality across our system. At its core, the program fuels our ongoing efforts to ensure consistent, high standards of quality and patient safety in communities nationwide.

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